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Nike now lets you personalize your shoes by submitting a word or phrase
which they will stitch onto your shoes, under the swoosh. So Jonah Peretti
filled out the form and sent them $50 to stitch "sweatshop" onto his shoes.
Here's the responses he got... fun and games with Nike...
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
From: "Personalize, NIKE iD"
To: "'Jonah H. Peretti'"
Subject: RE: Your NIKE iD order o16468000
Your NIKE iD order was cancelled for one or more of the following reasons:
1) Your Personal iD contains another party's trademark or other
intellectual property
2) Your Personal iD contains the name of an athlete or team we do not have
the legal right to use
3) Your Personal iD was left blank. Did you not want any personalization?
4) Your Personal iD contains profanity or inappropriate slang, and besides,
your mother would slap us.
If you wish to reorder your NIKE iD product with a new personalization
please visit us again at www.nike.com
Thank you, NIKE iD
From: "Jonah H. Peretti"
To: "Personalize, NIKE iD"
Subject: RE: Your NIKE iD order o16468000
Greetings,
My order was canceled but my personal NIKE iD does not violate any of the
criteria outlined in your message. The Personal iD on my custom
ZOOM XC USA running shoes was the word "sweatshop."
Sweatshop is not:
1) another's party's trademark,
2) the name of an athlete,
3) blank, or
4) profanity.
I choose the iD because I wanted to remember the toil and labor of the
children that made my shoes. Could you please ship them to me immediately.
Thanks and Happy New Year, Jonah Peretti
From: "Personalize, NIKE iD"
To: "'Jonah H. Peretti'"
Subject: RE: Your NIKE iD order o16468000
Dear NIKE iD Customer,
Your NIKE iD order was cancelled because the iD you have chosen contains, as
stated in the previous e-mail correspondence, "inappropriate slang". If
you wish to reorder your NIKE iD product with a new personalization please
visit us again at nike.com
Thank you, NIKE iD
From: "Jonah H. Peretti"
To: "Personalize, NIKE iD"
Subject: RE: Your NIKE iD order o16468000
Dear NIKE iD,
Thank you for your quick response to my inquiry about my custom ZOOM
XC USA running shoes. Although I commend you for your prompt customer
service, I disagree with the claim that my personal iD was
inappropriate slang. After consulting Webster's Dictionary, I discovered
that "sweatshop" is in fact part of standard English, and not slang. The
word means: "a shop or factory in which workers are employed for long hours
at low wages and under unhealthy conditions" and its origin dates from
1892. So my personal iD does meet the criteria detailed in your first
email.
Your web site advertises that the NIKE iD program is "about freedom
to choose and freedom to express who you are." I share Nike's love of
freedom and personal expression. The site also says that "If you want it
done right...build it yourself." I was thrilled to be able to build
my own shoes, and my personal iD was offered as a small token of
appreciation for the sweatshop workers poised to help me realize my
vision. I hope that you will value my freedom of expression and reconsider
your decision to reject my order.
Thank you, Jonah Peretti
From: "Personalize, NIKE iD"
To: "'Jonah H. Peretti'"
Subject: RE: Your NIKE iD order o16468000
Dear NIKE iD Customer,
Regarding the rules for personalization it also states on the NIKE
iD web site that "Nike reserves the right to cancel any personal iD>
up to 24 hours after it has been submitted". In addition, it further
explains: "While we honor most personal iDs, we cannot honor every one.
Some may be (or contain) other's trademarks, or the names of certain
professional sports teams, athletes or celebrities that Nike does not have
the right to use. Others may contain material that we consider
inappropriate or simply do not want to place on our products.
Unfortunately, at times this obliges us to decline personal iDs that may
otherwise seem unobjectionable. In any event, we will let you know if we
decline your personal iD, and we will offer you the chance to
submit another." With these rules in mind, we cannot accept your
order as submitted. If you wish to reorder your NIKE iD product with
a new personalization please visit us again at www.nike.com
Thank you, NIKE iD
From: "Jonah H. Peretti"
To: "Personalize, NIKE iD"
Subject: RE: Your NIKE iD order o16468000
Dear NIKE iD,
Thank you for the time and energy you have spent on my request. I have
decided to order the shoes with a different iD, but I would like to make one
small request. Could you please send me a color snapshot of
the ten-year-old Vietnamese girl who makes my shoes?
Thanks,
Jonah Peretti
(no response)
<-- eddie home
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